Compliance watchpoints
Comoros enacted a Protection of Personal Data Law on 29 June 2021, covering consent/lawful-basis requirements and a GDPR-aligned 72-hour breach-notification standard, but as of the most recent reporting the supervisory authority has not been formally operationalized, so enforcement remains limited in practice. Use a conservative default of explicit marketing consent and an easy opt-out regardless.
How to launch on Chronex360
Use French/Arabic templates, Click-to-WhatsApp acquisition and automated qualification for a smaller audience where personal, responsive follow-up matters most.
Recommended social-to-WhatsApp growth flow
Meta ad / Instagram DM / Facebook message → Chronex360 lead source → WhatsApp qualification → agent assignment → task or schedule → proposal/catalogue/order → follow-up → conversion reporting. Use Marketing templates only for opted-in promotional outreach; use Utility for requested/transaction-triggered updates; use Service replies when the customer starts the conversation.
What to track
Lead volume by source, opt-in rate, first-response time, qualified-lead rate, agent follow-up adherence, template delivery/reply rate, conversion rate, order/revenue attribution where applicable, and opt-out/blocked rate.