Compliance watchpoints
Seychelles's Data Protection Act, 2023 (Act 24 of 2023) came into force on 22 December 2023, replacing the never-implemented 2003 law, and is enforced by the Information Commission with an 18-month transition period for compliance. Use explicit marketing consent and keep an opt-out trail.
How to launch on Chronex360
Use English/French/Creole templates for a small, high-touch audience. Automate qualification and use Chronex360 to keep every enquiry visible and followed up.
Recommended social-to-WhatsApp growth flow
Meta ad / Instagram DM / Facebook message → Chronex360 lead source → WhatsApp qualification → agent assignment → task or schedule → proposal/catalogue/order → follow-up → conversion reporting. Use Marketing templates only for opted-in promotional outreach; use Utility for requested/transaction-triggered updates; use Service replies when the customer starts the conversation.
What to track
Lead volume by source, opt-in rate, first-response time, qualified-lead rate, agent follow-up adherence, template delivery/reply rate, conversion rate, order/revenue attribution where applicable, and opt-out/blocked rate.